Quality

Grupo Recicab holds the ISO 9001:2000 and ISO 14001:2004 certifications, issued by Det Norske Veritas (DNV) one of the world leadings classification societies.

This certification confirms the good practices code always followed at our company and awards de efficiency and maturity of its Quality and Environmental Management System. RECICAB is committed with a continued improvement process.

The efforts and awareness of RECICAB staff in offering effective answers to its clients are thus ratified at the international level. RECICAB is committed with business excellence.

ENVIRONMENTAL AND QUALITY POLICY

Quality and Environmental awareness and sensibility are attached to every activity undertaken at RECICAB. To this aim, in order to achieve anoutstanding performance in the Urban Waste Management, the company has established a Management System under the ISO 9001 and ISO 14001 rules. Our commitments are:

1)To understand the current and future needs of our clients, satisfy its requirements, respect the environment and match and exceed their expectations, thus achieving the total satisfaction of our customers.

2)To continuously improve our customer service, as a way to make the difference in the sector.

3)To keep as our main guideline the improvement of our activities by updating and checking our established objectives and aims.

4)To attend every claim and suggestion from our customers as the lines in which to reinforce our attention, so as they are satisfied. RECICAB DEALS individually with every claim and suggestion in order to achieve a satisfactory resolution.

5)To comply with the current legislation, with an special attention on the environmental laws, and every other rules and commitments assumed by RECICAB.

6)To control our machinery and equipment through an efficient maintenance system, in order to achieve an optimal provision of services.

7)To identify and assess the environmental impacts derived from our activities and services so our management decisions are environmentally aware and oriented to the reduction and minimization of waste and to the saving of resources. We are committed with preventing pollution.